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Customer Support Section

Support about a given product or service is provided directly by each seller. RwandaMart Customer Support team is here to assist and enhance the support provided by the Sellers, and answers directly any technical question about the website and general user experience. You have 2 ways to get support from our Sellers, either from the product or service page or from the Seller profile page (see below videos). By using the inquiry buttons on these 2 pages, a Support Ticket will be created and followed up by our team.

Before contacting us or our Sellers, please make sure you have browsed our Frequently Asked Questions (FAQ) below.

From a product page (using the “Inquire about this product” button)

From the Seller page (using the “Inquiry” button)

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