- The e-motorcycle is equipped with two batteries. When the first battery is depleted, the rider switches over to the second battery. Before the second battery is depleted the rider drops in at a battery swap station to exchange the depleted battery for a fully charged one.
- Dual batteries allows the rider to use each battery to full discharge without fear of being stranded mid-journey and mid-job. The rider therefore gets maximum yield and full value for each battery rental.
- Battery Swap Stations; Battery Swap Stations are located throughout the REM service area, in the vicinity of population centres and commercial hubs. Riders on their second battery can therefore go to one when it is convenient to do so. Battery swap stations are currently located at: Kicukiru, Remera, Nyabugogo
- At the swap station, the rider pays the rental fee and exchanges the flat battery for a fully-charged one. Battery swaps are safe and easy, taking no longer than a typical fill-up at a petrol station. The batteries are light enough that no special battery trolleys are needed.