The e-motorcycle is equipped with two batteries. When the first battery is depleted, the rider switches over to the second battery. Before the second battery is depleted the rider drops in at a battery swap station to exchange the depleted battery for a fully charged one.
Emergency Roadside Battery Swap Services are also offered to REM riders stranded with flat batteries within REM’s operating zone. A service technician is dispatched to the rider’s location to swap out one or both depleted batteries for fresh ones. Riders may pay a nominal fee for this service, in addition to the usual battery rental.
Dual batteries allow the rider to use each battery to full discharge without fear of being stranded mid-journey and mid-job. The rider therefore gets maximum yield and full value for each battery rental.
All REM motorcycles are sold without batteries in order to lower the upfront cost. Batteries are rented exclusively from REM, at a per-kilometre cost that is no more than that of a petrol-driven motorcycle.